SAP SUPPORT ANALYST

Location:
Durban Head Office
Department:
IT Department
Closing Date:
20 November 2020
Role Summary

The SAP Support Analyst is responsible to provide SAP Support to the Busamed Group with all matters relating to audits, training and support the Patient Admin departments, Technical Understanding to troubleshoot integration of 3rd Party systems; Liaising with external vendors with regards to SAP related errors and improvements/developments; Logging and escalation of calls to external vendors; Training of staff and implementation of correct system processes; Analysis and reporting on financials, Billing and Admin processes; Loading and maintenance of NHN tariffs, Fixed Fee & Global contracts; Planning, Development and testing of SAP updates and enhancements; Ensure scheduled audits are completed timeously; Onsite training and audits; Keep abreast Medical aid & Industry requirements to ensure system compliance