IT SUPPORT TECHNICIAN – IT

Location:
Paardevlei Private Hospital
Department:
IT
Closing Date:
16 August 2021
Role Summary

The incumbent’s main responsibilities will include among others: installing, configuring, maintaining and troubleshooting of user workstations on company LAN; formatting and reloading of user machines, ensuring all user data is backed up and secured before formatting; ensuring correct software is loaded onto the user’s machines before use; desktop support via telephone or services desk initiated requests; company server infrastructure monitoring and proper escalation of alerts; exchange and active directory administration, including corporate applications support, troubleshooting and issue escalation and follow-up on all unresolved calls, with constant feedback. The successful candidate will also need to participate in the call-out roster, respond to call outs where necessary, and able to function unsupervised.