Administration Manager

Gateway Private Hospital
Closing Date:
02 October 2019
Role Summary

Busamed Gateway Private Hospital is looking to recruit for an Administration Manager to manage all Administration staff, including Admissions, Pre-admissions, Billings, Auditing, Case Management, Archiving, Debtors and Concierge in accordance to the requirements set out by Busamed Gateway Private Hospital. The incumbent will also be responsible for the financial risk management of the hospital, by ensuring accurate and timeous billing of all patient accounts and ensuring the effective patient liaison and dispute resolution.

  • Ensure staff admit patients in a professional, orderly manner and appropriate information is recorded
  • Ensure staff collect deposits and surcharges where applicable
  • Compliance with Group Policy and Procedures
  • To ensure a smooth flow in administration department at all times
  • To ensure that all timelines are consistently met
  • Oversee and streamline billing and collections processes
  • Month-end closing of the billing group information
  • Ensure adequate turn-around times are maintained
  • Plan and implement quality assurance for all processes
  • Billing planning and implementation
  • Oversee the case management function
  • Ensure cases are updated appropriately and per agreements with medical aid
  • Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.
  • Ensure processes are in line with the working procedures and policies of BGPH
  • Monitoring and maintenance of the DNYB and delayed weighting
  • Maintain set targets as indicated on the BSC
  • Ensure accuracy of ICD 10 AND CPT 4 coding
  • Analysis of billing errors with appropriate action plans
  • Ensuring SOP’s are up to date
  • Effective management of cancelled cases
  • Ensure effective communication and follow through with medical aids
  • Manage associated administrative tasks
  • Assist with any other duties assigned by the Hospital Manager from time to time