Patient and Visitor Resources

Busamed Hillcrest Private Hospital is committed to providing superior patient-care. The Hospital is moving with the times to ensure that patient needs are met.

Parking and Security

Security is outsourced to a reliable, local company. For the convenience of patients and their families, a golf cart is available to ferry you from the parking lot to the Hospital front door and back.

Patient Meals

Busamed Hillcrest Private Hospital's experienced, friendly catering team, with the assistance of a Registered Dietitian, have in-depth understanding of food-related sensitivities. Having a customer-centric focus in all areas of service provision, they strive to ensure the provision of well-balanced, nutritious meals to all patients, and thus embrace "hospitality: not just hospital" as a motto. 

The catering team go beyond healthcare, in both service delivery and customer relations, by providing patient meals that are of high standard and appropriate for individual conditions. As the result, they offer great tasting food that leave patients healthier, reducing the risk of readmission.

As with all the meals, specialised therapeutic meals are prepared with care. The team is flexible and provide a good selection of meals, that not only accommodate specific dietary requirements, but patient preferences. Should you have any special requests, or questions, please feel free to chat to a friendly and efficient Ward Hostess.


The onsite retail pharmacy is well-stocked to supply the community with prescriptions and over the counter medication, gifts and toiletries. The telephone number for the Retail Pharmacy is 031 768 8015.

The friendly pharmacists are on hand to provide professional advice on the safe use, storage. and disposal of medicine, including antibiotic and chronic medicine. They can also advise on the interaction between certain types of medicine when used together, to optimise the effective use of medicine, reduce risk, and prevent waste.

Retail Pharmacy Hours

With immediate effect, the Hospital has extended retail pharmacy hours. -
Weekdays (except Wednesdays): 08:00 - 18:00
Wednesday: 09:00 - 18:00
Weekends + Public Holidays: 09:00 - 14:00

Now registered on Gems and Discovery pharmacy networks.