Patient and Visitor Resources

Parking and Security

Security is outsourced to a reliable, local company. For the convenience of and patients and their families, the parking lot is conveniently located in front of both the trauma unit and the Hospital’s main entrances.

Patient Meals

Our in-house catering by Monate Hospital Catering (in consultation with a registered dietitian) ensures patients are provided with nutritious and well-balanced meals. Nutrition is an important part of the healing process, so the catering is maintained at a high standard. Catering for most dietary requirements, adjustments for individual needs can be made. Please discuss your requirements with your Unit Manager, a member of your nursing team, or with the Catering Manager directly. The kitchen is not Halaal certified, however, arrangements can be made for you to be catered with Halaal meals.


All patients have access to unlimited, free Wi-Fi while they are in hospital. You will receive a Wi-Fi token on admission, which allows you to connect to BUSAMED GUEST Wi-Fi.


The onsite retail pharmacy is well stocked to supply the community with prescriptions and over the counter medication, gifts and toiletries. The telephone number for the Retail Pharmacy is 058 624 3081

New Retail Pharmacy Hours

With immediate effect, the Hospital has extended retail pharmacy hours.

Weekdays: 08:00 - 17:00
Weekends and Public Holidays: 09:00 - 11:00

Now registered on Gems and Discovery pharmacy networks.

Bean Dose Café

With a reputation for producing time-tested comfort food and home-cooked goodness, Bean Dose Café is located on the grounds of the hospital. Meals and snacks are available for patients and families. Weekdays 7am- 5pm, Weekends and Public Holidays 8am-2pm.