Visiting Hours

At Busamed Gateway Private Hospital we recognises the value of interaction with family and love ones on the healing process. Visitors are always welcome during our extended visiting hours.

Notices and times

Morning visiting

10:00 – 13:00

Afternoon visiting

15:00 – 20:00

As adequate rest is also a vital part of the recovery process we request that the rest time from 13:00 – 15:00 is respected and that only two people visit at a time.

If you are not feeling well we ask that you please refrain from visiting patients in the hospital. You are welcome to send a message of support to the patient via our message form on the website.

As infection prevention is very important to our patients, you will be requested to disinfect your hands on entering the hospital and before you visit patients.

Please discuss visiting opportunities for children under 12 with the Unit Manager of the ward, so that an appropriate arrangement can be made.

As our patients’ health is our primary concern, we may on occasions amend or restrict visiting based on individuals requirements and their condition.

In light of the above please note that ICU 1 and ICU 2 do have restricted visiting times. 11:00 – 12:00, 15:00 – 16:00 and 19:00 – 20:00

Before visiting patients in ICU we recommend that you call the ward to confirm the visiting needs of the person concerned. We ask that you plan your visits for a few days after surgery so that the patient can have adequate rest and time to begin their recovery.

You can also send a message of support via our website.

ICU 1

(Surgical)
031 492 1197

ICU 2

(Cardiac)
031 492 1212

Please remember that flowers are not permitted in ICU

As our catering department will accommodate individual food preferences and patients may be on special diets, we request that no food is brought to the hospital. Please do not hesitate to advise our staff if a patient has special dietary requirements.

Comfort rooms are provided on each floor of the hospital for visitors who need private space or a place to wait while patients are in surgery. Free Wi-Fi is available throughout the hospital should you wish to catch up on emails or access the internet. The Press Club, with a reputation for serving tasty food and excellent coffee, is situated on the Ground Floor and is open to visitors from 8am – 8pm every day.